13 / 14 — AI / Agentic Systems
Multi-Turn Conversational AI Bot
GPT-4-powered customer service bot for Split Money app support with multi-turn state.
multi-turn-conversational-ai-bot.build
Overview
What it does
GPT-4-powered customer service bot for Split Money app support with multi-turn state.
The Problem
Why it needed building
Single-turn chatbots forget context the moment a conversation branches, which makes them useless for real support conversations that span several follow-up questions.
The Approach
How it was engineered
Built a GPT-4-powered support bot for the Split Money app that maintains conversational state across multiple turns, so follow-up questions stay grounded in what was already said.
The Outcome
Where it landed
The bot handles multi-turn support conversations for Split Money users without losing context between messages.